Shipping policy

Shipping Policy

Overview

Thank you for shopping with us. Our physical books and journals are produced on demand and shipped directly to you through our trusted print and fulfilment partners.

Because each product is created specifically after an order is placed, production and delivery times may vary depending on your location and the fulfilment centre used.

Order Processing and Production

Physical products are printed after your order is confirmed.

Estimated production time is typically 2–5 business days, although this may vary depending on product type, order volume, and fulfilment location.

Once your order has been printed, it will be shipped to the delivery address provided at checkout.

Delivery Times

Delivery times depend on your location and the shipping option selected at checkout.

Estimated delivery times may include:

United States and Canada: approximately 5–10 business days after production
United Kingdom and Europe: approximately 5–12 business days after production
Other international locations: delivery times may vary depending on destination and local postal services

Please note that international deliveries may take longer due to customs processing, local postal services, or circumstances outside our control.

Shipping Costs

Shipping costs are calculated at checkout based on:

Product type
Order quantity
Delivery destination
Available shipping method

The final shipping cost will be displayed before payment is completed.

Tracking Information

Where tracking is available, tracking details will be provided once your order has been shipped.

Please allow time for tracking information to become active after shipment.

Incorrect Shipping Information

Customers are responsible for providing accurate delivery information at checkout.

We are not responsible for delays, failed deliveries, or additional costs caused by incorrect or incomplete shipping addresses.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong product, please contact us within 14 days of delivery with:

Your order number
A description of the issue
Photos showing the problem

We will work with our fulfilment partner to resolve the issue.

Digital Products

Digital products are delivered electronically and do not require shipping. Customers will receive access instructions after completing their purchase.